Skip to content

About Us

They Smile. You Smile. We Smile.
Introduction From Our CEO

Introduction From Our CEO

With 28 years of experience, every one of which has been dedicated to the Specialty of Orthodontics. Tom Macari has held positions from Sales & Marketing to R&D and Procurement, ultimately advancing to Executive Leadership. Along the way, he has had the privilege of working with some of the greatest clinical educators and inventors of our time in Dr. Roth, Dr. Andrews, Dr. Gianelly, and others. As a result, he has a great respect for what you do as practitioners as well as the verification and validation process meant to determine the efficacy of what products we bring to market – all then contributing to the standards of care and quality treatment outcomes of Patients.

Moving forward, he will be making that experience and conscientious integrity part of his Vision for Smile Stream Solutions, along with a Mission to enhance the vitality of Your practices through Solutions that Increase your Efficiencies, Decrease your Cost Bases, and Improve your Bottom Line.

Our Core Values

01. Passion to Deliver Satisfaction

Everything we do as employees of Smile Stream Solutions rests upon a passion to deliver customer satisfaction and an exceptional user experience. This applies equally to our internal customers, external customers, and our business partners.

02. Personal & Professional Accountability

When each of us holds ourselves accountable for our actions and behaviors, it serves as a first line of defense against failure and risk. With an empathetic minded culture, personal accountability is easily exercised, and corrective action is able to be more efficiently implemented.

03. Continuous Improvement

Learning, growing, developing, and implementing new and improved ways of thinking and executing is critical towards the sustainability of our core values into the future. Individuals are encouraged to take advantage of learning, training, and self-help opportunities. The thoughts and ideas that then derive from that process are welcomed in effort to then improve the efficiencies and effectiveness of the company

04. Integrity in Practice

In this instance, integrity is not intended as a flowery word to describe honor or honesty, but rather to express our commitment to the values we espouse having by putting them into practice through every choice and action we make. Be your best, as best you can.

05. Communication

Every employee and partner of Smile Stream Solutions has a voice and is encouraged to use it. Open and timely Upward, Downward, and Lateral communication is critical in order for awareness, understanding, learning, and resolution to take place.

06. Mutual Respect

The only way to truly deliver the level of satisfaction that we strive to uphold, is to respect each other in how we think, treat, and listen as part of our interactions with one another. Everyone associated with the company should make every effort to provide the other with a safe and secure environment, free from harassment or any other form of violation which also involves equal opportunity for employment and advancement without bias, favoritism, or discrimination.

Our History

Our History

Smile Stream Solutions has developed into a full-service provider of high-quality orthodontic supplies over just a handful of years. From expanded product lines to acquisitions to exclusive licenses and distribution rights, we now represent best in class value across every product and service category.

2016

We started selling orthodontic supplies out of a small warehouse in Northwest Arkansas with just a handful of products

2020

We hired Tom Macari as CEO/President with 26 years of experience in the industry to grow and expand the business

2021

We acquired OrthoEssentials as part of our acquisition strategy to expand our market reach

2024

We’ve added exclusive product partnerships, consultative services, and savings clubs with more to come.

Our Mission

Our Mission

01.

To enhance the vitality of the orthodontic community through savings and efficiencies in clinical supplies.

.02

We believe our best customer is a vital customer – informed, efficient, profitable, and fortified against risk. However, we also see our responsibility as one to the greater Orthodontic care providing community as well.

Our Value Proposition

Our Value Proposition rests upon four pillars that, together, directly supports our Mission.

These pillars serve as a symbol of every product, service, partnership and team member that supports who we are as a company. In these ways, we see ourselves as a Strategic Supplying Partner to our customers as opposed to just a vendor.

Increase Efficiencies

Decreased Cost Basis

Improved Profitability

Enhanced Vitality

Compare products

{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}

Select first item to compare

Select second item to compare

Select third item to compare

Compare