Our operations team includes Supply Planning, Fulfillment, Sales Operations, and Information Technologies. Supply manages over one hundred domestic and international manufacturing partners, while fulfillment manages our 3PL distribution center and our Colorado based processing center. Sales Operations serves as a hub through which all inventory status and sales order information flows through to ensure we are communicating at the highest level with our customers. Lastly, IT ensures that our Technological Systems are providing us all with the tools we need to function most efficiently.

The order to cash process along with reporting, collections, payables, and tax compliance is one of the most critical functions in any business and is no different in ours. Between both our retained and third party service providers, our Finance team not only supports our accounting function, but also ensures that we have the data necessary to make the most informed decisions possible.

Our team of Inside Sales and Service Account Managers are committed to delivering white glove, VIP-level service with every customer interaction. They go above and beyond to ensure that every account feels valued, cared for, and supported at the highest level. Through proactive, attentive, and intuitive account management, they build strong relationships that turn customers into loyal members of the Smile Stream Solutions brand family. By anticipating needs and providing tailored solutions, our account managers ensure that each client not only receives exceptional service but also experiences a partnership that drives their success.