Handpiece Warranty
Smile Stream Solutions guarantees all handpieces to be free of defects in materials and workmanship for a period of twelve months from date of purchase.
Speed Series handpieces are guaranteed to be free of defects in materials and workmanship for a period of twenty-four months from date of purchase - provided that the handpiece has been operated and maintained as prescribed in the handpiece instructions (at the discretion of Smile Stream Solutions) and has not been subjected to apparent misuse, abuse or accident.
All questionable, defective, or loose parts must be returned to Smile Stream Solutions, with proof of purchase. If there is an issue please fill out our Return Form, return the handpiece with the Return Form and we will diagnose the handpiece according to these guidelines.
Ixion Warranty
Ixion instruments are warrantied to be free from defects in material and workmanship for the expected life of the instrument. (Workmanship includes material breakages such as weld/braze failure of inserted instruments). Warranty does not include regular sharpening of cutting instruments or routine maintenance/refurbishment of instruments.
• Cutting instruments warrantied to be free of defects in material and workmanship for 7 years.
• Cutting performance guaranteed for 1 year.
• Utility instruments warrantied to be free of defects in material and workmanship for 10 years.
*Mis-use, abuse, failure to maintain or care for instruments or third party processing properly will void warranty claims.